Case study

Case study

Case study

How Strategic Optimization and Review Management Boosted a Siding Contractor’s Local Presence

How Strategic Optimization and Review Management Boosted a Siding Contractor’s Local Presence

When this siding contractor approached us, they faced numerous challenges limiting their ability to attract new customers. Despite offering excellent services, their digital presence was holding them back. Over seven months, we implemented a multi-faceted strategy that resulted very positively.

When this siding contractor approached us, they faced numerous challenges limiting their ability to attract new customers. Despite offering excellent services, their digital presence was holding them back. Over seven months, we implemented a multi-faceted strategy that resulted very positively.

Client

Siding Contractor

Industry

Construction

Year

2024

310% Calls Increased

240% Website Clicks Increased

486% Impressions Increased

53 New Reviews

4.4 to 5.0

The Challenges

  • Low Visibility

    Their business was struggling to rank for key terms like “siding contractor near me.” Their Google Business Profile wasn’t optimized, meaning they were missing out on local traffic and potential leads.

  • Negative Reviews and Lack of Review Management

    They not only had very few reviews, but some of them were negative and unjustified. On top of that, they weren’t responding to their reviews, which created an impression of poor customer service.

  • Insufficient Leads

    Because they weren’t appearing in search results, inquiries were few and far between, leaving their team underutilized and revenue below potential.

  • Unoptimized Website

    Their website wasn’t designed for local SEO, making it harder for Google to associate their services with local searches. This contributed to their poor visibility in search rankings.

    These challenges created a vicious cycle—low visibility led to fewer leads, and poor review management further discouraged potential customers.

Our Strategy: Solving Their Challenges

We rolled out a comprehensive plan that addressed every major issue:

  1. Google Business Profile Optimization

    We started by optimizing their profile to include accurate and complete information, service keywords, and updated details. This laid the foundation for improved local search rankings.

  2. Proactive Review Management

    Our review system is integrated with their CRM to send automated review requests to satisfied customers. We also reported and successfully removed unfair negative reviews that weren’t in line with Google’s policies. Additionally, we responded to all reviews (both positive and negative), showing customers that their feedback was valued.

  3. Weekly Profile Updates

    To keep their profile fresh and engaging, we created and posted weekly updates, including helpful tips, seasonal promotions, and company news. This signaled to Google that their business was active and relevant.

  4. Local SEO Optimization for Their Website

    We revamped their website’s local SEO by optimizing titles, meta descriptions, and content with location-specific keywords. We also ensured their site loaded quickly and was mobile-friendly to improve user experience and search rankings.

  5. Geo-Tagged Visual Content

    We uploaded geo-tagged images of their work to their Google Business Profile, showcasing their expertise and boosting their visibility in the areas they served.

  6. Review Recovery and Growth

    By removing unfair negative reviews and generating new positive ones, their overall rating improved dramatically. They went from 4.4 (8 reviews) to a perfect 5.0 (61 reviews) in just seven months.


What is a Geogrid?

A geogrid visually maps out a business’s search ranking across different locations in its service area. Each point on the grid represents a unique spot, with a number showing how high the business ranks in Google Maps searches for that area.

 

Lower numbers (like 1, 2, or 3) are the best, showing that the business is among the top results seen by potential customers at that location which people usually click.

Higher numbers (especially 20+) mean the business is far down in the search results and unlikely to be noticed by customers.


Siding Contractor



Understanding Our Client’s Visibility Transformation Through a Geogrid

On the left map (before) from May 2024, this siding contractor had very poor visibility. Almost the entire grid was red, with rankings of 20+ dominating the map. This meant they were essentially invisible to local customers searching for siding services. A few scattered points, like 8 or 10, hinted at some potential, but it wasn’t enough to drive meaningful results.

By November 2024, as seen on the right map (after), the transformation is remarkable. Most of the geogrid is now green, with rankings of 1-3 covering key service areas. Customers searching for “siding contractor” are now consistently seeing this business at the top of their search results. Even previously poor-performing areas saw drastic improvements, with rankings jumping from 20+ to 5, 6, and 7.

This transformation has significantly boosted the client’s visibility, helping them capture more leads and dominate their local market. With improved rankings across the board, they’ve become the go-to choice for siding services in their area.

The Results: A Game-Changing Transformation

  • Here’s how our efforts paid off:

    Visibility skyrocketed with a 486% increase in impressions, meaning far more people discovered their business online.

  • Leads grew tremendously, with a 310% jump in calls and a 240% boost in website clicks, driving new business.

  • Trust and reputation improved, thanks to their perfect 5.0-star rating and consistent responses to reviews.

  • Geogrid Rankings Improved: As seen in the geogrid maps, their local rankings transformed. In May, most areas showed rankings of 20+ (not visible). By November, the map was dominated by green, with rankings of 1-3 across most areas, making them a top choice for local customers.

  • The Impact

    This geogrid shows how we enhanced our client’s visibility, helping them stand out to local customers actively searching for siding services. With improved rankings, they’re now far more likely to attract new leads and grow their business.

Ready to Dominate Your Local Market?

If your business is struggling with low visibility, negative reviews, or an unoptimized online presence, ReviewInstant has the tools and expertise to help. Let us take your business to the next level with proven strategies for Google Business Profile optimization, review management, and local SEO.

Schedule a free demo today and start transforming your business visibility and growth. Let’s make your business the top choice in your area!

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Claim Your Free Local Presence Report

Understanding this digital jungle can be tough. Have a call with us and let us walk you through it. Worst case scenario? You’ve walked away with valuable tips.

Claim Your Free Local Presence Report

Understanding this digital jungle can be tough. Have a call with us and let us walk you through it. Worst case scenario? You’ve walked away with valuable tips.

Claim Your Free Local Presence Report

Understanding this digital jungle can be tough. Have a call with us and let us walk you through it. Worst case scenario? You’ve walked away with valuable tips.